Your satisfaction with your purchase is important for Geoff Anderson. However if you want to cancel your purchase you have a 100 days cooling-off period on unused items – valid from the date of purchase.
We help you to return as simple as possible, if you can not find an answer on your questions here on the site, you are always welcome to contact us:
📞 Call us on +45 71 992 982 - we are ready to help you on all weekdays.
📧 Or wrighte to us at info@geoffanderson.dk – we response to all inquiries within 24 hours.
We are ready to help you, so you can feel comfortable all the way.
Cancelation rights
You must pay yourself for return freight and you are liable for possible damages during transportation.
Follow the link here to return your item: https://geoffanderson.es/return/
You can not cancel the purchase by refusing to receive the items without informing us at the same time.
Cancelling part of a purchase
If you have purchased multiple products from us, you can return one or several items even if they were purchased in a single order.
Please note that shipping costs will not be refunded if you cancel a part of your purchase.
Item condition by return
If the value of the item is reduced due to handling the item more than necessary to establish their nature, characteristics and functioning then you can get only a part of the purchase price. The refund amount depends on the commercial value and in some cases it means that you can get only the shipping costs.
We recommend returning the item in its original packaging. If the original packaging is missing it may reduce the value of the item.
Refund of the purchase price
By remorse of your purchase you will get your money back. If the value of the item is reduced, we will deduct the amount you are liable for.
We refund all payments received from you, including delivery costs (not applying for extra delivery costs in case you have chosen another delivery form than the cheapest form for standard deliveries, which we offer) not later than 8 days after we have received your return package.
We return the money by the same means of payment which you used for the purchase unless otherwise agreed.
Send the product to
Opus One A/S
Bådehavnsgade 42 B
2450 København SV
Denmark
We only accept packages sent directly to this address. (Not to the parcel shop.)
We advise against using DAO for product return. Use preferably GLS.
Cancellation of a not shipped order
You can cancel a not shipped order by filling a form hereunder.
